Hi, that shouldn't happen. Look on your desktop for a folder named Old Firefox Data, and see near the bottom of Refresh Firefox - reset add-ons and settings

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Thanks for the response, but that link doesn't help. I did those steps, but my logins and passwords are gone. It shouldn't happen, but it did. It says I can restore things using the file on my desktop but it doesn't explain how. I have no idea where to place the files in old Firefox data

See if this helps

• Recovering important data from an old profile.

• Profiles - Where Firefox stores your bookmarks, passwords and other user data.