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Firefox crashing only when both Firefox and Chrome are running concurrently.

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Aemon

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Firefox crashes when run concurrently with Chrome, it crashes sometimes within few minutes while sometimes it may run up to 5 hours before crashing.

Never crashes when run alone. Crashes even when running in safe mode. No crash report is generated, restarting after crash opens session restore page or continues form last session.

OS - Windows 10 64bit

Firefox crashes when run concurrently with Chrome, it crashes sometimes within few minutes while sometimes it may run up to 5 hours before crashing. Never crashes when run alone. Crashes even when running in safe mode. No crash report is generated, restarting after crash opens session restore page or continues form last session. OS - Windows 10 64bit

選ばれた解決策

Thanks for the reply Wesley.

There are no crash reports, it's silent crash.

Upon further research I found out the reason, it was an extension from Chrome which was closing Firefox session and it is the intended behavior of the extension.

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すべての返信 (2)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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選ばれた解決策

Thanks for the reply Wesley.

There are no crash reports, it's silent crash.

Upon further research I found out the reason, it was an extension from Chrome which was closing Firefox session and it is the intended behavior of the extension.