Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Annoying popups to update firefox when you are in the middle of something

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: tedebrr44

more options

While playing games in Facebook - the game cuts out and a window for updating firefox appears - I have heard that it does not come from you - I have even tried running Malware when I play games but it still happens - and I am losing points - tokens etc when this happens - how do I fix this ???

While playing games in Facebook - the game cuts out and a window for updating firefox appears - I have heard that it does not come from you - I have even tried running Malware when I play games but it still happens - and I am losing points - tokens etc when this happens - how do I fix this ???

選ばれた解決策

Are you getting random named websites with a orange background and a Firefox icon with firefox-patch.js file being served?.

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them. Mozilla has no need to host Firefox downloads or updates elsewhere, especially not at random weird name websites.

The way Firefox updates are done has not changed over the last ten years since Firefox 1.5 as updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Mozilla would love to shut this down but it has not been so simple as it is more elaborate to just creating some fake sites and serving this firefox-patch.js file.

Unfortunately this has gone on for over a few months now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

この回答をすべて読む 👍 1

すべての返信 (4)

more options

選ばれた解決策

Are you getting random named websites with a orange background and a Firefox icon with firefox-patch.js file being served?.

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them. Mozilla has no need to host Firefox downloads or updates elsewhere, especially not at random weird name websites.

The way Firefox updates are done has not changed over the last ten years since Firefox 1.5 as updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Mozilla would love to shut this down but it has not been so simple as it is more elaborate to just creating some fake sites and serving this firefox-patch.js file.

Unfortunately this has gone on for over a few months now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

more options

There is a recent new Firefox Release as Firefox 49.0 was released on Tuesday Sept 20 and can be installed in a internal Firefox update or by download from say www.mozilla.org/firefox/all/

https://www.mozilla.org//firefox/49.0/releasenotes/

この投稿は James により に変更されました

more options

This is not coming from firefox - it's just an annoying popup - it cuts out whatever you are doing - firefox downloads do not do that.

more options

I downloaded the ublock - will see if this works - thanks