Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Insecure connection warning

  • 3 件の返信
  • 3 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: philipp

cooperchrisj
cooperchrisj
more options

We recently moved (redirected) our website domain from BlueHost to Squarespace. Previously, the site had an SSL certificate. We're no longer required to have one with SS, since it's "baked in." However, now when people search for our site using Firefox they get an "insecure connection" warning.

I've had the site recrawled by Google and Bing multiple times. Chrome seems to be working fine, but Firefox continues to give the error. What do I do? This is costing us business!

We recently moved (redirected) our website domain from BlueHost to Squarespace. Previously, the site had an SSL certificate. We're no longer required to have one with SS, since it's "baked in." However, now when people search for our site using Firefox they get an "insecure connection" warning. I've had the site recrawled by Google and Bing multiple times. Chrome seems to be working fine, but Firefox continues to give the error. What do I do? This is costing us business!

すべての返信 (3)

philipp
philipp
  • Moderator
more options

hi, i don't think it is possible to give a general answer in this case. what is the site in question and what's the exact error message/error code that you are getting in firefox?

cooperchrisj
cooperchrisj 質問者
more options

The website in question is Happy Gymnastics (www.happygymnastics.com)

The message says, "Your connection is not secure. The owner of www.happygymnastics.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."

To verify on your end, do this:

1. Open Firefox and search for "happy gymnastics" 2. Click on the first search result 3. Verify you get the same error I do.

The problem is that when you follow the three steps I've outlined, Firefox redirects to "https" instead of "http." It's like it won't re-index the new url.

Thanks

philipp
philipp
  • Moderator
more options

hi, i cannot reproduce the issue and land on a http-version of your site on firefox as well. it may be that if a particular firefox version has come across a secure version of your site in the past, it is then upgrading to https by default - this could be the case if your site has served a hsts-header in the past. if you want to work around that i think the only way is to provide a working https configuration of the site - certificate authorities like letsencrypt.org will also provide certs free of charge...