Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Newer version of Thunderbird not recognizing older profile (experienced user)

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: gbell12

gbell12
gbell12
more options

I installed Ubuntu 16.04 LTS on top of 12.04 LTS, which had an up-to-date Thunderbird running on it.

However, when I launch Thunderbird (45.3.0), it presents me with the "Welcome to Thunderbird" dialog and doesn't see any of my accounts (or folders).

I've confirmed that profiles.ini is pointing to the right folder. I've tried creating a new profile and copying the old profile's files and folders over to it. Same result.

No other symptoms. No error on stdout/stderr, no other messages. Just an apparently empty profile (which isn't empty at all on disk).

Do I need to resort to ImportExportTools?

Thanks much for the replies.

I installed Ubuntu 16.04 LTS on top of 12.04 LTS, which had an up-to-date Thunderbird running on it. However, when I launch Thunderbird (45.3.0), it presents me with the "Welcome to Thunderbird" dialog and doesn't see any of my accounts (or folders). I've confirmed that profiles.ini is pointing to the right folder. I've tried creating a new profile and copying the old profile's files and folders over to it. Same result. No other symptoms. No error on stdout/stderr, no other messages. Just an apparently empty profile (which isn't empty at all on disk). Do I need to resort to ImportExportTools? Thanks much for the replies.

選ばれた解決策

SOLVED: prefs.js was corrupted... so it had no knowledge of the accounts, etc.

この回答をすべて読む 👍 0

すべての返信 (1)

gbell12
gbell12 質問者
more options

選ばれた解決策

SOLVED: prefs.js was corrupted... so it had no knowledge of the accounts, etc.