Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I'm running El Capitan 10.11.4 and TB 45.4 on a MAC - TB starts normally, mail disappears when clicked on and TB locks at the first folder selected.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: JWeston

more options

Every time I restart TB, this same thing happens: (All my emails are still available) I choose a folder such as Local Folders and the email list appears for that folder. The preview screen shows the contents of the first email I click on (but strangely, the address header is missing, only the text of the email appears). If I double click to open it, this email list disappears and I can't get it back.

ALSO, I can't now click on a different folder to see its contents, the cursor moves but nothing changes in the windows - still an empty list. The app is locked now and I have to shut down TB.

When I restart, its the same.

Every time I restart TB, this same thing happens: (All my emails are still available) I choose a folder such as Local Folders and the email list appears for that folder. The preview screen shows the contents of the first email I click on (but strangely, the address header is missing, only the text of the email appears). If I double click to open it, this email list disappears and I can't get it back. ALSO, I can't now click on a different folder to see its contents, the cursor moves but nothing changes in the windows - still an empty list. The app is locked now and I have to shut down TB. When I restart, its the same.

すべての返信 (1)

more options

Fixed it by removing the Lightning extension and restarting. Thanks to those who gave this some consideration.