Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

one of my hotmail accounts won't now load although the others do and it won't load on my wife's thunderbird either, but it works on my phone and hotmail login

  • 3 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Wayne Mery

more options

The hotmail account in question has worked fine for ages, just like the other hotmail email accounts I have on Thunderbird still do. Now Thunderbird won't log into the account in question and is continually asking me for a password and then saying the account has disconnected. My wife has exactly the same set-up as I do on her computer and the account in question does exactly the same thing on her computer as well, having previously worked fine. The outlook app on my phone can still access the account in question with no problem and I can log-in direct from the hotmail sign-in page. So presumably the problem lies with Thunderbird? Thunderbird won't let me create the same account twice and I don't want to just delete it and then try and set it up again as this is my main email account and I want it at the top of my email accounts in Thunderbird to view and not at the bottom, where it would go if I deleted and then re-established it. Help!

The hotmail account in question has worked fine for ages, just like the other hotmail email accounts I have on Thunderbird still do. Now Thunderbird won't log into the account in question and is continually asking me for a password and then saying the account has disconnected. My wife has exactly the same set-up as I do on her computer and the account in question does exactly the same thing on her computer as well, having previously worked fine. The outlook app on my phone can still access the account in question with no problem and I can log-in direct from the hotmail sign-in page. So presumably the problem lies with Thunderbird? Thunderbird won't let me create the same account twice and I don't want to just delete it and then try and set it up again as this is my main email account and I want it at the top of my email accounts in Thunderbird to view and not at the bottom, where it would go if I deleted and then re-established it. Help!

すべての返信 (3)

more options

This is similar to my problem.

more options

there were many reports last week about service. http://downdetector.com/status/outlook might offer some insight