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Firefox 44+ accepts a new kind of encoding (compression) called Brotli (br) for secure connections. Facebook has enabled Brotli (br) encoding for files send via a secure connections. Some (security) software that intercepts a secure connection to scan the content doesn't know about this encoding and changes the content-type header to text/plain. A possible workaround is to modify the involved pref and remove the trailing ", br" to prevent the server from sending files with Brotli compression.
- network.http.accept-encoding.secure = "gzip, deflate, br" => "gzip, deflate" (without quotes)
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the cache":
- Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
- Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Do you connect directly to Facebook, or through a filter? One starting point for investigation is to see whether you find an unexpected issuer for the site's SSL certificate.
While viewing a page on Facebook, you can call up the certificate viewer using either:
- right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Certificate"
- (menu bar) Tools > Page Info > Security > "View Certificate"
- click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Certificate" button
Could you compared with "Issued by" and "Certificate Hierarchy" with the attached screenshot. Anything different on yours?
