Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Crahes After Transfer to New Computer

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: Matt

Jim PC
Jim PC
more options

Transfered everything from an older Windows 10 computer to a new Win 10 computer using LapLink PCMover. Thunderbird moved over along with emails, and possible more. When I open Thunderbird I can see old emails and it starts downloading new emails and then crashes. How do I fix the problem? If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

Transfered everything from an older Windows 10 computer to a new Win 10 computer using LapLink PCMover. Thunderbird moved over along with emails, and possible more. When I open Thunderbird I can see old emails and it starts downloading new emails and then crashes. How do I fix the problem? If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

選ばれた解決策

JimNiels said

If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

No idea if it will fix things, but it might. There is a reason Microsoft tell you to reinstall software, not try and move it. Given copying the Thunderbird profile from device to device normally causes no issues I would assume a reinstall will fix the issue.

この回答をすべて読む 👍 0

すべての返信 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

選ばれた解決策

JimNiels said

If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

No idea if it will fix things, but it might. There is a reason Microsoft tell you to reinstall software, not try and move it. Given copying the Thunderbird profile from device to device normally causes no issues I would assume a reinstall will fix the issue.