Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドは閉じられ、アーカイブに保管されました。 必要であれば新たに質問してください。

T/B crashes when trying to open Firefox from an email referral tab

  • 4 件の返信
  • 3 人がこの問題に困っています
  • 13 回表示
  • 最後の返信者: Wayne Mery

Broomfield
Broomfield
more options

When I try to open a referral tab (e.g. when it says "see here" for information) from an email in my browser (Firefox) - Thunderbird will not open it and crashes. Get the crash report and fill in, but no change. My Thunderbird is 52.1.0 32 bit.

When I try to open a referral tab (e.g. when it says "see here" for information) from an email in my browser (Firefox) - Thunderbird will not open it and crashes. Get the crash report and fill in, but no change. My Thunderbird is 52.1.0 32 bit.

すべての返信 (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

What is your crash ID ? See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

Broomfield
Broomfield 質問者
more options

Hello, not too sure what you mean by crash ID

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Broomfield said

Hello, not too sure what you mean by crash ID

crash ID is a string of the form BP-xxxxxxx-xxx...

see the article please at https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If you decide to post your crash ID, please create a new topic