Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why does printing not work in ESR version 52.2.0?

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: philipp

kristalair
kristalair
more options

Our University created a new image with ESR version 52.2.0. When students try to print from Firefox, the get "An unknown error has occurred" We have followed all suggestions found on your site and any others we could get, but no luck.We have uninstalled and reinstalled, we have tried upgrading from version 45 to 52 and it broke the print option. Printing seems to work fine in other versions.

Our University created a new image with ESR version 52.2.0. When students try to print from Firefox, the get "An unknown error has occurred" We have followed all suggestions found on your site and any others we could get, but no luck.We have uninstalled and reinstalled, we have tried upgrading from version 45 to 52 and it broke the print option. Printing seems to work fine in other versions.

すべての返信 (1)

philipp
philipp
  • Moderator
more options

hi, can you tell us more about the environment that this is happening in (OS, printers used, configuration changes you're performing to firefox/the system, etc)?