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I refreshed my Firefox, and now hae lost my Amazon Button in the toolbar, how do I get it back?

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I refreshed my Firefox, and now have lost my Amazon Button in the toolbar, and the button is no longer there

I refreshed my Firefox, and now have lost my Amazon Button in the toolbar, and the button is no longer there

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If you click the 3-bar menu on the top right of your browser, there should be an option to customize your view. While doing this you should see icons in the center tray, where you can drag onto your toolbar.

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Most likely the button was created by an add-on. It's a little difficult to research add-ons that were removed by the Refresh feature. If you can't recall what it was called, you could try this:

On your desktop, look for the Old Firefox Data folder.

Inside, double-click into the semi-randomly-named profile folder, then scroll down and find the extensions.json file.

If you do not see any .json file extensions, see this article to set Windows to show all file extensions: https://www.bleepingcomputer.com/tutorials/how-to-show-file-extensions-in-windows/

right-click > Copy the extensions.json file, then go back to your desktop and right-click > Paste it. This will make the next step easier.

Back in Firefox, open that copy of extensions.json in Firefox's "Scratchpad" tool as follows. Launch the Scratchpad from the Developer menu, either:

  • "3-bar" menu button > Developer > Scratchpad
  • (menu bar) Tools > Web Developer > Scratchpad

Use the Open button on the Scratchpad's toolbar to open the copy you made of extensions.json on your desktop, and then click the Pretty Print button on the toolbar to re-layout the data in a more readable format.

Then use Find (Command+f) to search for some part of the name of the mystery extension, and hopefully you can find its full name and other information about it. The 'name' in the 'defaultLocale' section may be especially useful.

Here's an example when I test this technique:

   {
     'id': 'jid1-F9UJ2thwoAm5gQ@jetpack',
     'syncGUID': '{fdbce796-46b9-4019-a907-34a1bacac830}',
     'location': 'app-profile',
     'version': '1.3.2',
     'type': 'extension',
     'internalName': null,
     'updateURL': null,
     'updateKey': null,
     'optionsURL': 'data:text/xml,<placeholder/>',
     'optionsType': '2',
     'aboutURL': null,
     'icons': {
     },
     'iconURL': null,
     'icon64URL': null,
     'defaultLocale': {
       'name': 'Lightbeam',
       'description': 'Lightbeam is a Firefox add-on that allows you to see the third parties that are collecting information about your browsing activity, with and without your consent. Using interactive visualizations, Lightbeam shows you the relationships between these third parties and the sites you visit.',
       'creator': 'Mozilla Foundation',
       'homepageURL': null
     },
     'visible': true,
     'active': true,
     'userDisabled': false,
     'appDisabled': false,
     'descriptor': 'C:\\Users\\...\\extensions\\jid1-F9UJ2thwoAm5gQ@jetpack.xpi',
     'installDate': 1489539383881,
     'updateDate': 1490568601241,
     'applyBackgroundUpdates': 1,
     'bootstrap': true,
     'skinnable': false,
     'size': 1654850,
     'sourceURI': 'https://addons.cdn.mozilla.net/...',
     'releaseNotesURI': 'https://addons.mozilla.org/versions/updateInfo/2063989/en-US/',
     'softDisabled': false,
     'foreignInstall': false,
     'hasBinaryComponents': false,
     'strictCompatibility': false,
     'locales': [
     ],
     'targetApplications': [
       {
         'id': '{ec8030f7-c20a-464f-9b0e-13a3a9e97384}',
         'minVersion': '38.0a1',
         'maxVersion': '*'
       }
     ],
     'targetPlatforms': [
     ],
     'multiprocessCompatible': true,
     'signedState': 2,
     'seen': true,
     'dependencies': [
     ],
     'hasEmbeddedWebExtension': false,
     'mpcOptedOut': false
   },