Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Folders have suddenly disappeared in Thunderbird. How can I find and restore them?

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Didgeridoo

more options

Hello, Today I seem to have lost some very important folders, and all of the e-mails filed within these folders, in Thunderbird. When I search for some of the e-mails in these folders via the Quick Filter, I can see the e-mails (or at least the first few lines of each e-mail). However, when I click on the e-mails in the Quick Filter mode, a screen pops up that shows a bunch of e-mails related to this e-mail ... but not the actual e-mail or folder that I'm searching for. I am not very tech savvy, and I'd greatly appreciate any help. Thanks!

Hello, Today I seem to have lost some very important folders, and all of the e-mails filed within these folders, in Thunderbird. When I search for some of the e-mails in these folders via the Quick Filter, I can see the e-mails (or at least the first few lines of each e-mail). However, when I click on the e-mails in the Quick Filter mode, a screen pops up that shows a bunch of e-mails related to this e-mail ... but not the actual e-mail or folder that I'm searching for. I am not very tech savvy, and I'd greatly appreciate any help. Thanks!

すべての返信 (1)

more options

I've added a screen save to better explain my problem. On the lower left side, you can see a folder option for 2018-19 Schools (darren@didgrevolution.c ....

When I click on it, however, it does not take me to that e-mail or that folder. That is just one of the many folders, containing hundreds of important e-mails, that seem to have disappeared. I hope this makes sense to someone.