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このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox will suddenly not run, even after re-installing.

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: amtw

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Firefox has stopped working. I closed it in the normal way, but the next time I tried to run it, it would not work. I uninstalled, and then reinstalled it, without success. I uninstalled it again; deleted the Firefox folders from appdata/Mozilla Program Files and Program Files (x86) folders. I then rebooted, and reinstalled Firefox again, but it still won't run. I tried opening it in safe mode, and I tried to run the Profile Editor by using the -p extension to firefox.exe in an attempt to recreate my profile, but still it would not run. I am at my wits' end - please help!

Firefox has stopped working. I closed it in the normal way, but the next time I tried to run it, it would not work. I uninstalled, and then reinstalled it, without success. I uninstalled it again; deleted the Firefox folders from appdata/Mozilla Program Files and Program Files (x86) folders. I then rebooted, and reinstalled Firefox again, but it still won't run. I tried opening it in safe mode, and I tried to run the Profile Editor by using the -p extension to firefox.exe in an attempt to recreate my profile, but still it would not run. I am at my wits' end - please help!

すべての返信 (2)

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Since have been uninstalling and installing please then uninstall 1 more time.

Then download a Full Version Installer here : https://www.mozilla.org/en-US/firefox/all/

Please let us know if this solved your issue or if need further assistance.

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I unistalled Firefox, then reinstalled it through the link above, but I am still having the same problem - it will not run.