Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Updated and refreshed Firefox and now option to 'Save password' box does not display.

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: Judy142

more options

I've checked a support answer which refers to using the image of a key which is shown in the address bar. But no key is shown in my firefox version. Where can I find the key please?

I've checked a support answer which refers to using the image of a key which is shown in the address bar. But no key is shown in my firefox version. Where can I find the key please?

すべての返信 (4)

more options

What version of Firefox are you using?

more options

Updated today with 56.0.2

more options

Make sure you have the following option enabled under Options in the tab Privacy & Security ttp://i.imgur.com/JnRE8Pm.png this box should be ticked like in the image. If this is the case, when entering a password to a site, you should get a prompt if you want to save the password for that account on that specific site, if you choose to ignore this prompt, you can bring it back by clicking here: http://i.imgur.com/zlKlzgD.png

more options

Thanks for your help. I had actually checked all the right boxes etc. and still no joy. So I did the Fail Safe thing! Closed everything down and did yet another cold start.This time Bingo! Passwords are back and key image now shows. A happy but unexplained ending! Many thanks.