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the user setting file always can't loading, I try every method on internet, all can't work

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: cor-el

astwastw
astwastw
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I try every method I can do, like reset my user setting file(https://support.mozilla.org/zh-TW/kb/profile-manager-create-and-remove-firefox-profiles),delete it,create it, and also I try uninstall firefox and remove the file(https://support.mozilla.org/zh-TW/kb/firefox-wont-start-find-solutions#w_eahikoecaeoe-firefox-aojjeggoeekuagclajcgniogeahigoai), all the method does't work, please give me some help QQ

I try every method I can do, like reset my user setting file(https://support.mozilla.org/zh-TW/kb/profile-manager-create-and-remove-firefox-profiles),delete it,create it, and also I try uninstall firefox and remove the file(https://support.mozilla.org/zh-TW/kb/firefox-wont-start-find-solutions#w_eahikoecaeoe-firefox-aojjeggoeekuagclajcgniogeahigoai), all the method does't work, please give me some help QQ

すべての返信 (2)

FredMcD
FredMcD
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What's your computer system and Firefox version?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you mean this issue?

Can you bring up the Profile Manager?

You can also try the 32-bit Firefox version.