Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why can't I "Quit" the app?

Jaymzhendo
Jaymzhendo
more options

I've set the settings so as to erase private data on exit, thus adding a "Quit" option on the browser menu. When I tap on it, though, nothing happens. I get the bottom of the screen notification that my private data is being erased but the app doesn't actually close. It used to... what happened?

I've set the settings so as to erase private data on exit, thus adding a "Quit" option on the browser menu. When I tap on it, though, nothing happens. I get the bottom of the screen notification that my private data is being erased but the app doesn't actually close. It used to... what happened?

選ばれた解決策

I only have my clear private data set to clear cache and that seems to happen pretty quickly. Perhaps there is a glitch with one of the categories of data. If you don't get any better suggestions, you might try changing the checkboxes and see whether you can identify one type of data halting the clear-quit process. (Or maybe just playing with the settings will straighten it out?)

この回答をすべて読む 👍 2

すべての返信 (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

選ばれた解決策

I only have my clear private data set to clear cache and that seems to happen pretty quickly. Perhaps there is a glitch with one of the categories of data. If you don't get any better suggestions, you might try changing the checkboxes and see whether you can identify one type of data halting the clear-quit process. (Or maybe just playing with the settings will straighten it out?)