Bummer ! And you're absolutely sure that turning off hardware acceleration doesn't work either ? Rhetorical question, eh ? Have you read this (in an article I gave you a link to earlier) : https://support.microsoft.com/en-us/help/4002019/windows-10-improve-pc-performance I haven't a clue what else to suggest - I can only hope that somebody else will come up with the perfect solution for you ....