Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Where did my "Spam" and "Junk" folders disappear to?

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Toad-Hall

more options

In my Thunderbird, the folders appear in a column on the left--Inbox, Drafts, Sent Mail, Trash, etc. That list had included "Spam" and "Junk" as well. Today the "Spam" and "Junk" folders disappeared. I need to retrieve them, as emails continue to accumulate in them. I do scan both folders regularly, as occasionally a legitimate email finds its way into one of them. Can you tell me how to get those folders back on my Thunderbird?

In my Thunderbird, the folders appear in a column on the left--Inbox, Drafts, Sent Mail, Trash, etc. That list had included "Spam" and "Junk" as well. Today the "Spam" and "Junk" folders disappeared. I need to retrieve them, as emails continue to accumulate in them. I do scan both folders regularly, as occasionally a legitimate email finds its way into one of them. Can you tell me how to get those folders back on my Thunderbird?

すべての返信 (1)

more options

re :That list had included "Spam"

Thunderbird does not create default folders using the word 'Spam', so it is likely you are using an imap mail account and 'Spam' is an imap folder which you subscribe to see.

Check to see if it needs to be subscribed to see it. Right click on imap mail account folder in Folder pane and select 'Subscribe' You should see a list. Select 'Spam' and click on 'Subscribe'. click on OK