We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: FredMcD

osiran.reno
osiran.reno
more options

Hello! I just bought a refurbished computer, came with Firefox already installed. I just started using it, but my tabs are crashing pretty frequently. It seems to happen to any tab I open, but most frequently with Twitch.tv (although that could just be because that's the one I'm most often trying to re-open). My last crash ID was bp-ce34b13d-ebc8-45a5-8c28-f0a231180307, but a few more are: bp-a4eda4a1-0414-4f6e-9474-96de01180307 bp-90aa9393-2889-4a0c-938d-df9181180307 bp-0ce573be-63e3-48b2-a036-765841180307 I'm not the most technically-minded individual when it comes to this stuff, so any help would be appreciated! Thank you!

Edit: The computer itself is constantly crashing now, so I'm taking it back tomorrow for a refund. So there's no need to answer this one. Feel free to delete it.

Hello! I just bought a refurbished computer, came with Firefox already installed. I just started using it, but my tabs are crashing pretty frequently. It seems to happen to any tab I open, but most frequently with Twitch.tv (although that could just be because that's the one I'm most often trying to re-open). My last crash ID was bp-ce34b13d-ebc8-45a5-8c28-f0a231180307, but a few more are: bp-a4eda4a1-0414-4f6e-9474-96de01180307 bp-90aa9393-2889-4a0c-938d-df9181180307 bp-0ce573be-63e3-48b2-a036-765841180307 I'm not the most technically-minded individual when it comes to this stuff, so any help would be appreciated! Thank you! Edit: The computer itself is constantly crashing now, so I'm taking it back tomorrow for a refund. So there's no need to answer this one. Feel free to delete it.

この投稿は osiran.reno により に変更されました

選ばれた解決策

Could you please come back and Mark this as Solved with you as the Solution. Thank You.

この回答をすべて読む 👍 0

すべての返信 (2)

Shadow110
Shadow110
more options

選ばれた解決策

Could you please come back and Mark this as Solved with you as the Solution. Thank You.

FredMcD
FredMcD
more options

I don't think the questioner can mark their own question as Solved.

osiran.reno As to the computer, you may need to re-install the system.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93