Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

One of my email accounts stopped downloading messages yesterday.

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: hollylenz1

hollylenz1
hollylenz1
more options

My primary email addresses stopped downloading messages yesterday. It will still send.

My two other accounts are still working. One of them is a gmail account. The other one is through the same server that will not receive (but another domain).

I have discussed it with the company that I have the email address through. They have not made any changes. I have checked and double checked my settings. I have deleted and reinput my password. I have restarted the computer, restarted Firefox, blocked and unblocked the program from my firewall, uninstalled McAfee (I have Norton, but it installed when I updated Flash).

Can you help?

My primary email addresses stopped downloading messages yesterday. It will still send. My two other accounts are still working. One of them is a gmail account. The other one is through the same server that will not receive (but another domain). I have discussed it with the company that I have the email address through. They have not made any changes. I have checked and double checked my settings. I have deleted and reinput my password. I have restarted the computer, restarted Firefox, blocked and unblocked the program from my firewall, uninstalled McAfee (I have Norton, but it installed when I updated Flash). Can you help?

選ばれた解決策

Who is your email provider?

この回答をすべて読む 👍 0

すべての返信 (2)

Fabián Rodríguez
Fabián Rodríguez
more options

選ばれた解決策

Who is your email provider?

hollylenz1
hollylenz1 質問者
more options

I have bluehost. Ended up deleting and recreating the account in Mozilla which was a real nightmare. But it's working again and I managed to restore my old emails with only a couple hours of freaking out.