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Cannont log in to Outlook after changing password

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Andray15

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After changing my password in Outlook, Thunderbird can no longer log in. I have deleted the old password entry in password manager, restarted TB and entered the new password, but it doesn't work.

After changing my password in Outlook, Thunderbird can no longer log in. I have deleted the old password entry in password manager, restarted TB and entered the new password, but it doesn't work.

選ばれた解決策

Given Hotmail have recently changed the recommended servers (again) I suggest you confirm in your setting in Thunderbird the serer settings match those in your Hotmail web account. (Microsoft now personalize them.)

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すべての返信 (4)

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you changed your password, did you also implement two factor authentication where it sends you a password/pin to your phone

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No I didn't implement 2 factor verification. I also don't have a problem retrieving outlook email on my phone using the Spark app.

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選ばれた解決策

Given Hotmail have recently changed the recommended servers (again) I suggest you confirm in your setting in Thunderbird the serer settings match those in your Hotmail web account. (Microsoft now personalize them.)

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Although I don't have two step authentication, I used and app password and that worked. thanks for your help.