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Unable to use preferred search engine

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: PandaJoi

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I have Google set as the default and only search engine, but when I type a search it goes to Yahoo. It even says search with Google when I'm typing, but even when I click that it takes me to Yahoo's search engine.

I have Google set as the default and only search engine, but when I type a search it goes to Yahoo. It even says search with Google when I'm typing, but even when I click that it takes me to Yahoo's search engine.

選ばれた解決策

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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選ばれた解決策

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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That fixed it! My mom has some weather bug toolbar that even said it redirected search results. Thank you!