Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird is marking some emails as ***SPAM*** and removing the ".PDF" file extension from attachments but these emails are not spam. How to fix this?

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 12 回表示
  • 最後の返信者: JBB1

more options

Thunderbird is marking some emails as ***SPAM*** and removing the ".PDF" file extension from attachments but these emails are not spam. To be clear these emails remain in the inbox so TB is presumably not classifying them as junk. I do not have any junk filters setup. To read them I have to save them to the hard drive then manually add the ".PDF" extension back on. I have tested this by getting emails with attachments from the same source sent to a gmail account and viewed using webmail and this has no issues. Any help would be appreciated. Thanks John

Thunderbird is marking some emails as ***SPAM*** and removing the ".PDF" file extension from attachments but these emails are not spam. To be clear these emails remain in the inbox so TB is presumably not classifying them as junk. I do not have any junk filters setup. To read them I have to save them to the hard drive then manually add the ".PDF" extension back on. I have tested this by getting emails with attachments from the same source sent to a gmail account and viewed using webmail and this has no issues. Any help would be appreciated. Thanks John

選ばれた解決策

Thunderbird does not use the word Spam or modify subject line to include the word Spam. Check with your providers spam filtering options or and anti spam software you have on your computer.

この回答をすべて読む 👍 1

すべての返信 (2)

more options

選ばれた解決策

Thunderbird does not use the word Spam or modify subject line to include the word Spam. Check with your providers spam filtering options or and anti spam software you have on your computer.

more options

Thanks for the update information, most appreciated. I did some more checks and it is the Norton antivirus spam detector which needs to have and exception configured for some reason.