Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Your Firefox profile cannot be loaded. It may be missing or inaccessible

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: cor-el

vishalvenu21
vishalvenu21
more options

Looked up a lot of solution online, but none seem to work. Tried creating a new profile, but the profile manager does not open. I get the same error message when I try to run "firefox.exe -p". App Data does not have a "profiles.ini" file. The only two folders in the Firefox folder are "Crash Reports" and "Pending Pings"

Looked up a lot of solution online, but none seem to work. Tried creating a new profile, but the profile manager does not open. I get the same error message when I try to run "firefox.exe -p". App Data does not have a "profiles.ini" file. The only two folders in the Firefox folder are "Crash Reports" and "Pending Pings"

すべての返信 (2)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox has a Profile folder in two separate locations in AppData.

The one you found is likely in the Local path, where the path you need to see the profiles.ini file is in the Roaming path.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Quote: The only two folders in the Firefox folder are "Crash Reports" and "Pending Pings"

That is the correct location for the main profile folder. There should be a profiles.ini file present because otherwise you wouldn't get this error. You can try to remove the Firefox folder to the Mozilla folder

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\

You can also try to remove the folders in the location for the temporary files (cache) in "AppData\Local" in case there are permission issues.