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Firefox wants to install S3.amazonaws.com Is it safe to do this

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  • 1 人がこの問題に困っています
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  • 最後の返信者: FredMcD

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A pop up appeared from Firefox saying it was urgent to install S3.amazonaws.com. I can't use Firefox unless I do as this Pop Up won't go away. I'm not very knowledgeable about IT so wondered if someone can help me using 'baby language' Thank you from an Oldie

A pop up appeared from Firefox saying it was urgent to install S3.amazonaws.com. I can't use Firefox unless I do as this Pop Up won't go away. I'm not very knowledgeable about IT so wondered if someone can help me using 'baby language' Thank you from an Oldie

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Unfortunately you're dealing with malware - of course you'll want to get rid of it. (by the way : good for you to be on the alert  !)

Would you please go to the 3-bar menu (or Tools) => Add-ons => Extensions, and look for anything unfamiliar (an extension that you didn't install yourself) - if you find one : just remove it.

Then : would you please take a look at this article :

https://malwaretips.com/blogs/remove-s3-amazonaws-com/

And also these search results

Would you also take a look at this article please :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

If the above didn't solve the problem, or if you have anymore questions : feel free to ask  !

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A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.