how can i correct insecure connection problem?
this problem is making me nuts. cant open sites likes netflix,amazon. it doesnt even recognize mozilla site.
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vronit5 said
this problem is making me nuts. cant open sites likes netflix,amazon. it doesnt even recognize mozilla site.
Hello vronit5,
That must be very frustrating .....
Please take a deep breath and go over this article (it's a lot to
read .... ) :
https://support.mozilla.org/en-US/kb/error-codes-secure-websites
Does that help ?
What error message do you see on the error page? Is this SEC_ERROR_UNKNOWN_ISSUER or another message?
You can check if there is more detail available about the issuer of the certificate.
- click the "Advanced" button show more detail
- click the blue error text (SEC_ERROR_UNKNOWN_ISSUER) to show the certificate chain
- click "Copy text to clipboard" and paste the base64 certificate chain text in a reply
If clicking the blue error text doesn't provide the certificate chain then try these steps to inspect the certificate.
- open the Servers tab in the Certificate Manager
- Options/Preferences -> Privacy & Security
Certificates: View Certificates -> Servers: "Add Exception"
- Options/Preferences -> Privacy & Security
- paste the URL of the website (https://xxx.xxx) in it's Location field
Let Firefox retrieve the certificate -> "Get Certificate"
- click the "View" button and inspect the certificate
You can see detail like the issuer of the certificate and intermediate certificates in the Details tab.