Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Under 'manage cookies and site data' I have an item with no site name and 3 cookies which I cannot delete.

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: leipold

more options

When I highlight the offending item and click 'remove selected' it disappears. 'Save changes' takes me to the confirmation page, but the cookies are not there and clicking 'confirm' achieves nothing. Next time I look the same item is back again. Any thoughts on what it might be, and how I can kill it?

When I highlight the offending item and click 'remove selected' it disappears. 'Save changes' takes me to the confirmation page, but the cookies are not there and clicking 'confirm' achieves nothing. Next time I look the same item is back again. Any thoughts on what it might be, and how I can kill it?

選ばれた解決策

Many thanks for your help. It does not seem to be related to my add-ons so deleting the three cookies.sqlite files will be the best solution. I may be over reacting, but I dislike unexplained files or other entities on my computer.

この回答をすべて読む 👍 0

すべての返信 (4)

more options

Hi florus,

My first suspicion is that an Add-on is behind this.

You might want to check your Add-ons against the Blocked Add-on List here:

https://blocked.cdn.mozilla.net/

more options

Are these cookies or storage items?

See also:


If clearing cookies didn't help then It is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

選ばれた解決策

Many thanks for your help. It does not seem to be related to my add-ons so deleting the three cookies.sqlite files will be the best solution. I may be over reacting, but I dislike unexplained files or other entities on my computer.

more options

cor-el,

Thank you. Your suggestion to delete the cookies.sqlite file using %APPDATA%\Mozilla\Firefox\Profiles did the trick.

Like florus, I am a bit paranoid about not being able to delete cookies in the section Manage Data that do not have a name. They are gone now, so thanks again.