Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドは閉じられ、アーカイブに保管されました。 必要であれば新たに質問してください。

Firefox (on android Q) doesn't sync

  • 4 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Kevin

more options

Latest Firefox for android, running android Q (Version 10, beta 4) Will not sync. The options for what to sync are greyed out, but the sync now button is responsive. Pressing the sync now button causes it to change to something else for less than a second (cannot read what its changing to) but does not trigger a sync.

I did not have firefox on my android phone before upgrading to the beta for version Q(10). I can confirm sync works across my laptops and iPhone. I've tried signing out, reinstalling, clearing app data and reinstalling (android backup will restore app data from previous install) clearing cache.

Of Note: In the Firefox accounts settings page, in the devices & apps section, the login for Firefox on android is listed as Web Session, Firefox Mobile 67, whereas my iPhone is listed as Firefox on <my> iPhone.

Also, after initial and re installs, when logging into my sync account, the first time I log in, I get a email to verify login, clicking the link takes me to the successfully logged in page, but when I go to sync settings (on firefox for android) I have an error message saying that login is still waiting on email verification, and clicking the resend email link takes me to the Firefox accounts settings page. No email is sent (or at least, not delivered). Signing out and then back in, does not require a email verification, and the error message goes away, but sync does not work.

I'm guessing this is something related to a change in Android Q, So I understand there may not be a fix until well after Q is officially out of beta.

Latest Firefox for android, running android Q (Version 10, beta 4) Will not sync. The options for what to sync are greyed out, but the sync now button is responsive. Pressing the sync now button causes it to change to something else for less than a second (cannot read what its changing to) but does not trigger a sync. I did not have firefox on my android phone before upgrading to the beta for version Q(10). I can confirm sync works across my laptops and iPhone. I've tried signing out, reinstalling, clearing app data and reinstalling (android backup will restore app data from previous install) clearing cache. Of Note: In the Firefox accounts settings page, in the devices & apps section, the login for Firefox on android is listed as Web Session, Firefox Mobile 67, whereas my iPhone is listed as Firefox on <my> iPhone. Also, after initial and re installs, when logging into my sync account, the first time I log in, I get a email to verify login, clicking the link takes me to the successfully logged in page, but when I go to sync settings (on firefox for android) I have an error message saying that login is still waiting on email verification, and clicking the resend email link takes me to the Firefox accounts settings page. No email is sent (or at least, not delivered). Signing out and then back in, does not require a email verification, and the error message goes away, but sync does not work. I'm guessing this is something related to a change in Android Q, So I understand there may not be a fix until well after Q is officially out of beta.

この投稿は bravo11 により に変更されました

選ばれた解決策

すべての返信 (4)

more options

選ばれた解決策

You will need to use the 68 beta to use sync. https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta

more options

Thanks! Works now. Now I can officially move from Chrome completely :)

more options

Hi, I'm experiencing the exact same problem, and the solution doesn't work for me. I tried using both Beta (currently installed is version 68.0b10) and Nightly, and both showed that behaviour - nothing was synced, I could not select items to sync, "Last Synced" always says "Never" and my phone is visible on device management. I am on LineageOS 16.0, Android Pie.

この投稿は Haxton Fale により に変更されました

more options

Haxton Fale your problem is unrelated to the question that was asked. Please start a new thread.