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Recovery Keys

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

asd561298
asd561298
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Using Translator 

 I can't check the recovery code and secondary certification

I need you to tell me how to fix this.

mail - asd561298@gmail.com

Using Translator I can't check the recovery code and secondary certification I need you to tell me how to fix this. mail - asd561298@gmail.com
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すべての返信 (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

asd561298
asd561298 質問者
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Using Translator

I know how. but

I couldn't save it.

I can't log in because I don't have a recovery code.

I'm logging in with a different account now.

この投稿は asd561298 により に変更されました

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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When 2FA is enabled then you still need the 6 digit 2FA code or use a recovery code. The recovery key is meant to be used instead of the password.

If you lost both the recovery key and possible recovery codes and you can't access the setting page via another connected device then your only option is to create a new Firefox Account using a different email address.