Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When I try to download anything from anywhere it fails.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: FredMcD

more options

The files still appear in my destination folder but they are all 0 KB. This problem appeared completely out of the blue. I already tried resetting Firefox and all the solutions suggested here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

The files still appear in my destination folder but they are all 0 KB. This problem appeared completely out of the blue. I already tried resetting Firefox and all the solutions suggested here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

選ばれた解決策

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

この回答をすべて読む 👍 1

すべての返信 (3)

more options

選ばれた解決策

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

more options

FredMcD said

philipp said
hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

Well that worked like a charm. Can't believe it was this simple. Thank you so much.

more options

Glad to help. Safe Surfing.