Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why Can't I Log In to Gmail Account?

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: roms

more options

I get the attached popup: Authentication failure while connecting to server imap.googlemail.com.

My account is set up like follows: account3 (imap) imap.googlemail.com:993 SSL/TLS OAuth2 smtp.googlemail.com:465 SSL/TLS OAuth2 true

Problem started when I had "Less secure App Access" turned on. I then turned it off and on again. The problem has persisted throughout.

I had 2FA turned on when the problem started. Thunderbird would take me through the full login and succeed, but give the same error. I've turned it off and the problem persists.

I've tried clearing Thunderbird's password cache and restarting the machine but that didn't fix it either.

Meanwhile I can log in to the account from other platforms (gmail web, gmail android, pidgin desktop) using the same password.

How can I log in to my gmail account again? This is the first time I've encountered a problem like this in Thunderbird, so I'm not familiar with all the debugging tools. Just let me know how to access logs/debug and I'll post anything that can help. Thanks!

I get the attached popup: Authentication failure while connecting to server imap.googlemail.com. My account is set up like follows: account3 (imap) imap.googlemail.com:993 SSL/TLS OAuth2 smtp.googlemail.com:465 SSL/TLS OAuth2 true Problem started when I had "Less secure App Access" turned on. I then turned it off and on again. The problem has persisted throughout. I had 2FA turned on when the problem started. Thunderbird would take me through the full login and succeed, but give the same error. I've turned it off and the problem persists. I've tried clearing Thunderbird's password cache and restarting the machine but that didn't fix it either. Meanwhile I can log in to the account from other platforms (gmail web, gmail android, pidgin desktop) using the same password. How can I log in to my gmail account again? This is the first time I've encountered a problem like this in Thunderbird, so I'm not familiar with all the debugging tools. Just let me know how to access logs/debug and I'll post anything that can help. Thanks!
添付されたスクリーンショット

この投稿は roms により に変更されました

選ばれた解決策

すべての返信 (2)

more options

選ばれた解決策

This should be fixed if you update to TB 68.2.1:

https://www.thunderbird.net/en-US/thunderbird/68.2.1/releasenotes/

more options

Upgraded to 68.2.1 and problem resolved. Thanks!