Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When I receive an email with a link why can I not load the page when I click on the link?

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: FredMcD

mikemartin54
mikemartin54
more options

I am using 75.0 (64 bit) and when I click on a link in an email Firefox opens but will not connect to the site. All I get is a blank screen and a message in the top left corner saying "new tab". I have has similar problems using my bookmarks and have found that clearing my cache sometimes allows me to connect.

I am using 75.0 (64 bit) and when I click on a link in an email Firefox opens but will not connect to the site. All I get is a blank screen and a message in the top left corner saying "new tab". I have has similar problems using my bookmarks and have found that clearing my cache sometimes allows me to connect.

すべての返信 (3)

FredMcD
FredMcD
more options

Is Firefox otherwise working properly? How are you opening your e-mail? Firefox, other program . . .

mikemartin54
mikemartin54 質問者
more options

Firefox is slow, I have found that every time I open it I have to delete my history and then it will connect when I click on a bookmark. I use Outlook, open the email and click on the link in the email. Firefox opens, but all I get is a blank screen.

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?