Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why can't I use McAfee Web Advisor as an add-on?

  • 10 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: arejfour

more options

Hi all

I recently refreshed my Firebox browser and I can now no longer use McAfee WebAdvisor.

Really frustrated by this - I browse a lot for work and research. I find the WebAdvisor reassuring to have on-hand.

I tried uninstalling and reinstalling WebAdvisor but it still does not show. I tried searching for it through the add-ons menu and it still does not appear.

I reached out to McAfee who told me that Mozilla no longer allows McAfee WebAdvisor on Firefox.

Is this actually, seriously the case? I'll be disappointed if so - Firefox is my preferred browser but I'll have to ditch it for Chrome if I cannot use a safe-search advisor. And it should be up to user which safe-search add-on they wish to use, not Mozilla.

Can anyone advise on this?

Many thanks!

Hi all I recently refreshed my Firebox browser and I can now no longer use McAfee WebAdvisor. Really frustrated by this - I browse a lot for work and research. I find the WebAdvisor reassuring to have on-hand. I tried uninstalling and reinstalling WebAdvisor but it still does not show. I tried searching for it through the add-ons menu and it still does not appear. I reached out to McAfee who told me that Mozilla no longer allows McAfee WebAdvisor on Firefox. Is this actually, seriously the case? I'll be disappointed if so - Firefox is my preferred browser but I'll have to ditch it for Chrome if I cannot use a safe-search advisor. And it should be up to user which safe-search add-on they wish to use, not Mozilla. Can anyone advise on this? Many thanks!

すべての返信 (10)

more options

I think that other applications are not allowed to install addons. If you want this addon, just grab the addon xpi file and install it by yourself and it will be accepted.

more options

Thanks for your reply, appreciate it!

How does this work, though - ie "grab the addon xpi file and install it by yourself"?

Many thanks in advance!

more options

Save the xpi file and then drag that file into the Firefox browser window.


  1. Save the xpi by right-clicking the "Add to Firefox" button (or however it is worded at the source of the Firefox Add-on) and select "Save Link As ..."
  2. Save it to your desktop.
  3. Then "Restore Down" the browser window and drag that xpi file right into Firefox.
  4. When you release the left mouse button Firefox will check that file and it the file "checks out" with the approved "signature" Firefox will let you know that is about to install that add-on.
more options

Thanks for your help! This is mighty confusing, though. I can find neither an 'Add to Firefox' button nor a 'Save Link As' option. I'm not sure what 'Restore Down' means, either? Do you just mean make the window smaller and drop the file right in the middle of it?

more options

Is nobody from Mozilla able to help? Mighty frustrating that I cannot use the secure-search option that I want to use!

more options

Do you have the XPI file?

more options

I do, yes - or at least I think I do. It's the one in Programe Files, right? Downloaded it....

more options

So, enter about:addons in the URL bar and drag&drop the file on a page.

Or click Extensions on the left panel and click the gear icon and select Install Add-on From File…

more options

Thanks for your help - I now have the icon in my toolbar. It doesn't appear to be giving me the green ticks that I usually get when I search for sites but I guess that's more a problem for McAfee than Mozilla. Thanks folks.

more options

I have the same problem. How do I get or where do I get the xpi file referenced above? Thanks