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Using external camera on laptop for Facebook Live

cbennett2
cbennett2
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I am using an external camera, through a Blackmagic Intensity Shuttle. I am getting an error message when trying to connect the camera. The message is "You have blocked access. To go live, please update your browser settings to allow access." What settings need to be changed, or updated?

I am using an external camera, through a Blackmagic Intensity Shuttle. I am getting an error message when trying to connect the camera. The message is "You have blocked access. To go live, please update your browser settings to allow access." What settings need to be changed, or updated?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Could you try the steps in the following thread and see whether they work for Facebook Live?

https://support.mozilla.org/questions/1287081

Please let us know how you do.