Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Disappearing emails

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Stans

more options

In my Inbox, after I've read a new email it disappears. I think this is a problem with Quick Filters, because I can find some of the emails by clicking on the different tabs - attachments, contacts, and so on, but not all of them. If I don't move an email to a different folder as soon as I've read it, the next time I go to the Inbox it's not there. However at the bottom of the screen the bar tells me I've got 42 emails in my inbox, but I can only see a few of them. Where are the rest, and how can I stop this happening?

In my Inbox, after I've read a new email it disappears. I think this is a problem with Quick Filters, because I can find some of the emails by clicking on the different tabs - attachments, contacts, and so on, but not all of them. If I don't move an email to a different folder as soon as I've read it, the next time I go to the Inbox it's not there. However at the bottom of the screen the bar tells me I've got 42 emails in my inbox, but I can only see a few of them. Where are the rest, and how can I stop this happening?

選ばれた解決策

Go to View > Threads and make sure All is the selected option and NOT Unread

Also, make sure the View > Folders option is NOT set to "Unread"

この回答をすべて読む 👍 0

すべての返信 (3)

more options

選ばれた解決策

Go to View > Threads and make sure All is the selected option and NOT Unread

Also, make sure the View > Folders option is NOT set to "Unread"

more options

Thank you! Problem solved instantly. I don't know how the settings got changed, but all is back to normal. Hooray!

more options

You're welcome.