Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

[Crash] Sudden Crash on Firefox for Android 79.0.0

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 17 回表示
  • 最後の返信者: Paul

chr0056
chr0056
more options
    • Environment **

Firefox for Android : 79.0.0 (Build #2015753875) AC: 48.0.8, f8d50ada8 GV: 79.0-20200720193547 AS: 61.0.10


OS: Android 9.0.1

    • What happened?/Step to reproduce **
  1. browse a website
  2. lock the phone screen
  3. unlock the phone
  4. Firefox no responses,and then (fews seconds) it crashed
  5. no dialog box which reminds me that "it crashed and I need to send crash report to Mozilla" after crashing.

This issue reproduces every time.

** Environment ** Firefox for Android : 79.0.0 (Build #2015753875) AC: 48.0.8, f8d50ada8 GV: 79.0-20200720193547 AS: 61.0.10 OS: Android 9.0.1 ** What happened?/Step to reproduce ** # browse a website # lock the phone screen # unlock the phone # Firefox no responses,and then (fews seconds) it crashed # no dialog box which reminds me that "it crashed and I need to send crash report to Mozilla" after crashing. This issue reproduces every time.

すべての返信 (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Thank you for getting in touch about this. So that we can look into this further:

  1. Type about:crashes into the addressbar
  2. Find the crash that happened and select the Socorro link.
  3. This will then open up a new page. Please can you copy and paste the address of that page into a response to this thread.

This will give us the information we need to look into this further and establish what has happened.

Thank you for your help.