Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

netflix.com returns server not found, any other browser it works ok.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 15 回表示
  • 最後の返信者: apeg

more options

Hi,

I have a bit of an odd one. I have Firefox installed and Debian OS. For the last two or three weeks I haven't been able to access netflix.com, returns "Server not found" only on the firefox browser. Trying another browser and I can get to the site without issue. Any other site I firefox can access without issue. Same issue in a Private window. I have two debian PC's, both do the same thing. Any other windows, android phone is ok ( using firefox ).

If I connect to my vpn provider on the problem PC's, firefox can access netflix.

Any help appreciated.

Thanks,

Hi, I have a bit of an odd one. I have Firefox installed and Debian OS. For the last two or three weeks I haven't been able to access netflix.com, returns "Server not found" only on the firefox browser. Trying another browser and I can get to the site without issue. Any other site I firefox can access without issue. Same issue in a Private window. I have two debian PC's, both do the same thing. Any other windows, android phone is ok ( using firefox ). If I connect to my vpn provider on the problem PC's, firefox can access netflix. Any help appreciated. Thanks,
添付されたスクリーンショット

選ばれた解決策

Note that the Firefox 60.0 version you appear to be using according to the System Details list is rather old and is no longer supported.

Try to disable IPv6 (check for other possible causes as well).

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Check also the DNS Lookup tool on the about:networking#dnslookuptool page..

この回答をすべて読む 👍 1

すべての返信 (3)

more options

Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings

more options

選ばれた解決策

Note that the Firefox 60.0 version you appear to be using according to the System Details list is rather old and is no longer supported.

Try to disable IPv6 (check for other possible causes as well).

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Check also the DNS Lookup tool on the about:networking#dnslookuptool page..

more options

Thank you very much! Disabling ipv6 did the trick!