Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

where have all my logins gone?

more options

I just refreshed Firefox and now all my saved logins are gone! And there is something called Lockwise asking for my primary password. I dont have a primary password. Where have all my logins gone?

I just refreshed Firefox and now all my saved logins are gone! And there is something called Lockwise asking for my primary password. I dont have a primary password. Where have all my logins gone?

選ばれた解決策

Sorry to hear about that, your saved logins and bookmarks should be carried over in a Refresh. Did anything get saved?

There should be a new folder on your Mac desktop named Old Firefox Data -- can you find that folder and check inside to make sure it contains freshly updated files?

この回答をすべて読む 👍 0

すべての返信 (1)

more options

選ばれた解決策

Sorry to hear about that, your saved logins and bookmarks should be carried over in a Refresh. Did anything get saved?

There should be a new folder on your Mac desktop named Old Firefox Data -- can you find that folder and check inside to make sure it contains freshly updated files?