Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Failure creating a subfolder

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: sfhowes

jeff111
jeff111
more options

Sometimes when I try to create a subfolder nothing happens. I tried a few times but still nothing. Then I created a folder called Test and it worked. Then I tried to rename Test to my real name it says that one already exists, but it doesn't show on the list. Is there a way to find the subfolders that exist but don't show, so I can get rid of them? And why is it letting me create some but not others?

Thanks. Jeff

Sometimes when I try to create a subfolder nothing happens. I tried a few times but still nothing. Then I created a folder called Test and it worked. Then I tried to rename Test to my real name it says that one already exists, but it doesn't show on the list. Is there a way to find the subfolders that exist but don't show, so I can get rid of them? And why is it letting me create some but not others? Thanks. Jeff

選ばれた解決策

There may already be a folder with the same name, but it's not subscribed. If this is an IMAP account, right-click the account in the Folder Pane, Subscribe..., click Refresh, and review the subscribed and not-subscribed folders.

この回答をすべて読む 👍 0

すべての返信 (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

選ばれた解決策

There may already be a folder with the same name, but it's not subscribed. If this is an IMAP account, right-click the account in the Folder Pane, Subscribe..., click Refresh, and review the subscribed and not-subscribed folders.