Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't update firefox

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

brubudge
brubudge
more options

I have windows 7 and am unable to update firefox. Chase bank will not respond to older version. Firefox has not updated automatically and I can't update it myself

I have windows 7 and am unable to update firefox. Chase bank will not respond to older version. Firefox has not updated automatically and I can't update it myself

すべての返信 (2)

FredMcD
FredMcD
more options

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your troubleshooting information shows Firefox 52 on Windows XP and Firefox 52.9.0 is the last version for this platform Current Firefox releases require Windows 7 and newer. Users on Windows XP and Vista have been moved to the Firefox 52 ESR version.

Did you use another computer or are you really on Windows XP ?

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.