Keeps crashing
Firefox keeps crashing and I can't open it as I always get the crash reporter. Here's what comes up on the report file: Crash ID: bp-01c68ca6-8edb-4a9a-8efe-7731a0201111 I have no idea what this means or how to fix it. I've tried uninstalling and reinstalling firefox but the crash report comes up during the reinstall. Any ideas?
すべての返信 (2)
Product Firefox Release Channel release Version 82.0.3 Build ID 20201108180448 (2020-11-08) Buildhub data OS Windows 10 OS Version 10.0.18363
bp-01c68ca6-8edb-4a9a-8efe-7731a0201111 Signature: tmmon64.dll | sandbox::WriteProtectedChildMemory
Uptime 1 seconds
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
tmmon64.dll = Trend Micro UMH Monitor Engine
Update your Trend Micro software. If the problem continues, disable it.