We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Copied Thunderbird folder from mac to windows but it isn't working

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: bharti.fotedar

more options

I want to move Thunderbird from mac to windows. I copied Thunderbird folder following exact steps provided at Mozilla support.

https://support.mozilla.org/en-US/questions/1257585

When I open Thunderbird on windows it prompts to create email ID and doesn't open copied profile from mac.

TB version on both is 78.4.3. Windows 10 and mac are updated.

I want to move Thunderbird from mac to windows. I copied Thunderbird folder following exact steps provided at Mozilla support. https://support.mozilla.org/en-US/questions/1257585 When I open Thunderbird on windows it prompts to create email ID and doesn't open copied profile from mac. TB version on both is 78.4.3. Windows 10 and mac are updated.

選ばれた解決策

Thanks for your reply, I followed these steps and the error now is "your Thunderbird profile cannot be loaded. It may be missing or inaccessible"

この回答をすべて読む 👍 0

すべての返信 (3)

more options

The support article is a bit outdated, as copying the Thunderbird folder is no longer sufficient. Try this: empty the contents of the current profile folder on the Windows setup (not the folder, just the contents), then copy the contents of the Mac profile folder into the empty Windows profile folder. Delete the pkcs11.txt file. Restart TB and see if it shows the correct data.

more options

選ばれた解決策

Thanks for your reply, I followed these steps and the error now is "your Thunderbird profile cannot be loaded. It may be missing or inaccessible"

more options

I have multiple profiles and had to set correct one as default.