Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Program crash after migrating Profil folder from PC to laptop (Thunderbird 78.5.0 Windows 10)

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 30 回表示
  • 最後の返信者: Wayne Mery

gelchhuber
gelchhuber
more options

Hello this is Guenther, Today on November 23rd, 2020 I migrated my installation of Thunderbird 78.5.0 (64-Bit) from the PC Windows 10 to my laptop also Windows 10. To do this, I installed Thunderbird on the laptop and then replaced the new profile folder with a copy of my old original profile folder. The old profile got the new name. After entering Thunderbird, all directories and email were there.

But when I closed Thunderbird and reopened it, Thunderbird crashed. What can I do to secure my e-mails in the long term and use them on a new computer? Who can help me? Thank you!

My E-Mail is: gelchhuber@aol.com

Hello this is Guenther, Today on November 23rd, 2020 I migrated my installation of Thunderbird 78.5.0 (64-Bit) from the PC Windows 10 to my laptop also Windows 10. To do this, I installed Thunderbird on the laptop and then replaced the new profile folder with a copy of my old original profile folder. The old profile got the new name. After entering Thunderbird, all directories and email were there. But when I closed Thunderbird and reopened it, Thunderbird crashed. What can I do to secure my e-mails in the long term and use them on a new computer? Who can help me? Thank you! My E-Mail is: gelchhuber@aol.com

すべての返信 (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

gelchhuber,

Please post your crash IDs here. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-reports-outside-of-thunderbird