Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird stopped accessing mail server on one profile

  • 5 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: sfhowes

more options

Thunderbird was working. Then I went to access att yahoo mail to check spam and used Firefox via my normal link & got an error message. Tried many times & got locked out. Reset password & now can access the server.

But now Thunderbird will not access email, receiving or sending, for that one profile, & I did change the password. My other Thunderbird profiles still work.

When trying to receive new email, TB gives an error message that password did not succeed and Mail server pop.att.yahoo responded: Server error.

If sending an email TB just sits there & says “Connected to outbound,att.net”.

What is preventing that one profile from accessing the att server & how do I fix it?

Thanks

Thunderbird was working. Then I went to access att yahoo mail to check spam and used Firefox via my normal link & got an error message. Tried many times & got locked out. Reset password & now can access the server. But now Thunderbird will not access email, receiving or sending, for that one profile, & I did change the password. My other Thunderbird profiles still work. When trying to receive new email, TB gives an error message that password did not succeed and Mail server pop.att.yahoo responded: Server error. If sending an email TB just sits there & says “Connected to outbound,att.net”. What is preventing that one profile from accessing the att server & how do I fix it? Thanks

選ばれた解決策

When you changed the password, did you generate a secure mail key, remove the old password in Saved Passwords in TB, restart TB, and enter the key when prompted for a password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

この回答をすべて読む 👍 1

すべての返信 (5)

more options

選ばれた解決策

When you changed the password, did you generate a secure mail key, remove the old password in Saved Passwords in TB, restart TB, and enter the key when prompted for a password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

more options

Thanks - that worked.

I remember the secure key from several years ago, but also seem to recall that I couldn't get it to generate a secure key for all the profiles. Yet all the profiles worked.

Do I have to keep the secure key as my password? Or since TB is now working can I use my own password?

Thanks again.

more options

Use the key in TB or any other mail app, but use the password when accessing the account in webmail.

more options

Thanks -

Another question, what's the purpose of choosing a nickname? Everywhere I searched said basically the same thing, "Enter a nickname for the secure mail key to make it easier to recognize."

Since I have to cut/paste the secure key into Thunderbird, when is the nickname used?

more options

I think the nickname is only used on the AT&T site, and is useful if you have several accounts, each with its own key.