Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox deleted my primary password

more options

I have always used a primary password (aka master password) on Firefox and today I went to look for a password and it didn't ask me for the primary password. Could this be malicious? I use Malware bytes paid version. I doubt I did it accidentally. I've reset the password. How can I add a reliable additional layer of security on this? Many thanks in advance. Charlie

I have always used a primary password (aka master password) on Firefox and today I went to look for a password and it didn't ask me for the primary password. Could this be malicious? I use Malware bytes paid version. I doubt I did it accidentally. I've reset the password. How can I add a reliable additional layer of security on this? Many thanks in advance. Charlie

すべての返信 (1)

more options

Hi Charlie, your primary password can't be removed without data loss unless the password is entered, so I don't think someone else could have removed it or removed the requirement to enter it.

That said, I wonder whether this is possible: what if the local file became corrupted and Firefox disregarded it, could a new one could be built from your Sync data without a primary password? The primary password is specific to an individual Firefox profile and does not sync. Hmm... ??