Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

cannot open attachment files

  • 4 件の返信
  • 2 人がこの問題に困っています
  • 11 回表示
  • 最後の返信者: yue.guang6

yue.guang6
yue.guang6
more options

Since recent I cannot open attachment files on emails in thunderbird v78.12. I right click the attachment then click open, nothing happens. I tried to reinstall thunderbird, same problem. Can anyone help? Or please tell me how to complete uninstall thunderbird? Seem like after reinstall all my email accounts are still there. Thanks!

Since recent I cannot open attachment files on emails in thunderbird v78.12. I right click the attachment then click open, nothing happens. I tried to reinstall thunderbird, same problem. Can anyone help? Or please tell me how to complete uninstall thunderbird? Seem like after reinstall all my email accounts are still there. Thanks!

すべての返信 (4)

maxtheman
maxtheman
more options

Can you save the attachements? Which OS are we talking about?

yue.guang6
yue.guang6 質問者
more options

I can save as the attachments and open it without problem. It is win10 pro 64 bit.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete or rename handlers.json, restart TB, open an attachment, and in the resulting window, set the app for opening the attachment file type, check the box 'Always...' to store the setting.

yue.guang6
yue.guang6 質問者
more options

tried the above, same problem. When I click to open the attachment, nothing happens.