Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

mozilla firefox not working

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: FredMcD

more options

web browser is not open some times it shows error and not open. if browser is open no tab or website is open. no support page open

web browser is not open some times it shows error and not open. if browser is open no tab or website is open. no support page open
添付されたスクリーンショット

選ばれた解決策

Step one: Reboot the computer. This should release anything locked/not working.


You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

この回答をすべて読む 👍 0

すべての返信 (1)

more options

選ばれた解決策

Step one: Reboot the computer. This should release anything locked/not working.


You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.