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Collections - Android - Samsung Galaxy Note 10+ - Gone. Can they be recovered?

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  • 最後の返信者: Paul

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I read through a previous thread about this topic and suspect I already know the bad news. Is it true that there is no recovery option for Collections. Was I foolish to trust that an important feature such as Collections does not have a back up plan? I saved a ton of important information to Collections on my Note 10+. I just finished a warranty claim with T-Mobile. When I logged into Firefox on my new phone, the Collections did not sync. Is this another example of why users walk away from Firefox? I hope not. Thoughts?

I read through a previous thread about this topic and suspect I already know the bad news. Is it true that there is no recovery option for Collections. Was I foolish to trust that an important feature such as Collections does not have a back up plan? I saved a ton of important information to Collections on my Note 10+. I just finished a warranty claim with T-Mobile. When I logged into Firefox on my new phone, the Collections did not sync. Is this another example of why users walk away from Firefox? I hope not. Thoughts?

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Hi

It is currently not possible to sync Collections to another device with Firefox Sync, but this is something we may look to include in a future update.