Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Lost profiles after Windows 11 upgrade

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Michael Grazebrook

more options

I have lost access to my profile, including address book and email (which I keep off-line). My installs & profile files:

%APPDATA% = C:\Users\micha\AppData\Roaming

%APPDATA%\Thunderbird\installs.ini [C1263DE4EAE8A7E6] IsRelative=0 Default=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Locked=1

%APP_DATA%\Thunderbird\profile.ini [InstallC1263DE4EAE8A7E6] IsRelative=0 Default=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Locked=1

[Profile1] Name=Michael Grazebrook IsRelative=0 Path=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Default=1

[Profile0] Name=default-release IsRelative=0 Path=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default-release

[General] StartWithLastProfile=1 Version=2

The actual location of the profile is the same path except on the D: drive.

I can't find any documentation for installs.ini so I guessed at the correct content. So my main question is how do I get my email back but I'd also like to know where to find documentation for installs.ini

These config files are my best attempt and they don't work. Thunderbird boots with an empty list of profiles (see image)

I have lost access to my profile, including address book and email (which I keep off-line). My installs & profile files: %APPDATA% = C:\Users\micha\AppData\Roaming %APPDATA%\Thunderbird\installs.ini [C1263DE4EAE8A7E6] IsRelative=0 Default=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Locked=1 %APP_DATA%\Thunderbird\profile.ini [InstallC1263DE4EAE8A7E6] IsRelative=0 Default=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Locked=1 [Profile1] Name=Michael Grazebrook IsRelative=0 Path=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Default=1 [Profile0] Name=default-release IsRelative=0 Path=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default-release [General] StartWithLastProfile=1 Version=2 The actual location of the profile is the same path except on the D: drive. I can't find any documentation for installs.ini so I guessed at the correct content. So my main question is how do I get my email back but I'd also like to know where to find documentation for installs.ini These config files are my best attempt and they don't work. Thunderbird boots with an empty list of profiles (see image)
添付されたスクリーンショット

選ばれた解決策

Try this: start Profile Manager, Create Profile..., name it, Choose folder..., Browse... and select the folder that has your data, e.g. hp2fnj5i.default.

この回答をすべて読む 👍 1

すべての返信 (3)

more options

PS: This is partly my fault. Previously I'd worked around the problem of needing the email to be on the D: drive not C: by linking the folder from C: to D:. The Windows 11 migration seems to have destroyed the link.

more options

選ばれた解決策

Try this: start Profile Manager, Create Profile..., name it, Choose folder..., Browse... and select the folder that has your data, e.g. hp2fnj5i.default.

more options

Thank you. That worked.